{"id":107,"date":"2026-03-22T19:43:08","date_gmt":"2026-03-22T22:43:08","guid":{"rendered":"https:\/\/goscope.store\/entregas-e-devolucao\/"},"modified":"2026-03-25T12:23:37","modified_gmt":"2026-03-25T15:23:37","slug":"entregas-e-devolucao","status":"publish","type":"page","link":"https:\/\/goscope.store\/en\/entregas-e-devolucao\/","title":{"rendered":"Deliveries and Returns"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Deliveries and Returns<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Shipping Policy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We deliver throughout Brazil via Correios. The delivery time varies according to the destination location and will be informed at the time of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Free standard shipping with insurance<\/strong> on all orders. The insurance guarantees a full refund of the equipment's value in case of damage during transit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of our commitment to transparency, <strong>We filmed the packing process before each shipment.<\/strong>. We strongly recommend that you also film the unboxing of the package upon receipt \u2013 this footage is important for expediting any reimbursement process with insurance, should it be necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In case of transport damage:<\/strong> While the insurance reimbursement process is being reviewed, we commit to providing a replacement for the damaged part at no additional cost to the customer. You will not be left without your functioning equipment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Returns Policy<\/h3>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Due to a product defect<\/strong><\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Following the Consumer Defence Code (Law No. 8.078\/1990), the customer has up to <strong>30 consecutive days<\/strong> from receipt to activate the warranty in case of a defect. Within this period, you can choose to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replacement of equipment with another of the same kind; or<\/li>\n\n\n\n<li>Full refund of the amount paid.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Upon receipt of the request, we have the same 30-day period to evaluate the product and take the necessary actions.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Out of regret<\/strong><\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">As per Article 49 of the Consumer Defence Code, the customer has <strong>7 consecutive days<\/strong> from receipt to request a return due to change of mind, without the need for justification. A full refund will be issued as soon as the product is returned in its original packaging and in perfect condition for use, and <strong>Return postage is on us.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Any questions?<\/strong> Please get in touch by email <a href=\"mailto:contato@goscope.com.br\">contato@goscope.com.br<\/a> or by WhatsApp (41) 3097-0597. We respond within 24 hours on working days.<\/p>","protected":false},"excerpt":{"rendered":"<p>Entregas e Devolu\u00e7\u00e3o Pol\u00edtica de Envio Realizamos entregas para todo o Brasil atrav\u00e9s dos Correios. O prazo de entrega varia conforme a localidade de destino e ser\u00e1 informado no momento da compra. Frete gr\u00e1tis via PAC com seguro em todos os pedidos. O seguro garante o reembolso integral do valor do equipamento em caso de [&hellip;]<\/p>\n","protected":false},"author":278502109,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-107","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Ph9gn9-1J","jetpack-related-posts":[{"id":291,"url":"https:\/\/goscope.store\/en\/faq\/","url_meta":{"origin":107,"position":0},"title":"FAQ","author":"Go Scope","date":"24\/03\/2026","format":false,"excerpt":"FAQ - Perguntas Frequentes Tem alguma d\u00favida que ainda n\u00e3o foi respondida por aqui? Envie uma mensagem para a nossa equipe! Quando come\u00e7a o envio das unidades? O envio das primeiras unidades est\u00e1 previsto para julho de 2026. A pr\u00e9-venda est\u00e1 aberta agora. O frete \u00e9 gr\u00e1tis via PAC com\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30,"url":"https:\/\/goscope.store\/en\/sobre\/","url_meta":{"origin":107,"position":1},"title":"About","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Nossa hist\u00f3ria \u00b7 2022\u20132026 Criada dentro do hospital,\u00a0para o paciente. Durante a sua resid\u00eancia m\u00e9dica em otorrinolaringologia, o Dr. Vinicius Nickel enfrentava diariamente um problema real: pacientes que precisavam urgentemente de endoscopia, mas n\u00e3o podiam ser movidos at\u00e9 os equipamentos. Entre 2022 e 2024, desenvolveu a c\u00e2mera endosc\u00f3pica port\u00e1til, implementou\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Go Scope used in remote areas inside an ambulance","src":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":27,"url":"https:\/\/goscope.store\/en\/produtos\/","url_meta":{"origin":107,"position":2},"title":"Pre-sale","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Pr\u00e9-venda Deixe seu contato abaixo para receber descontos especiais. enviar","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":31,"url":"https:\/\/goscope.store\/en\/contato\/","url_meta":{"origin":107,"position":3},"title":"Contact","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Nossa F\u00e1brica Av. Camilo Di Lellis, 690 - Sala 1Pinhais\/PR - CEP 83.323-000 Hor\u00e1rio de atendimento* Segunda \u00e0 sexta9am-5pm*com reserva Telefone (41) 3097-0597 83323-980, Centro, Pinhais - PR, Brazil Deixe sua mensagem abaixo para que respondemos em at\u00e9 2 dias \u00fateis: enviar","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":254,"url":"https:\/\/goscope.store\/en\/projetos\/","url_meta":{"origin":107,"position":4},"title":"Projects","author":"Go Scope","date":"23\/03\/2026","format":false,"excerpt":"Projetos Ativos Acompanhe por aqui todos os nossos projetos em andamento. Ficou interessado em algum e deseja participar ou acha que pode contribuir de alguma forma? Entre em contato por aqui. \ud83d\udda5\ufe0f Em desenvolvimento NVIDIA Inception Tecnologia m\u00e9dica \u00b7 Software Prontu\u00e1rio Eletr\u00f4nico Facilitar a captura, organiza\u00e7\u00e3o e compartilhamento de exames\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":325,"url":"https:\/\/goscope.store\/en\/","url_meta":{"origin":107,"position":5},"title":"Home","author":"Go Scope","date":"25\/03\/2026","format":false,"excerpt":"Endoscopia port\u00e1til,onde o paciente estiver. C\u00e2mera endosc\u00f3pica port\u00e1til 5K com grava\u00e7\u00e3o integrada. Desenvolvida por m\u00e9dico, validada por 16 especialistas, premiada nacionalmente. Sony eis 5K@30fps \u22652 horas de uso cont\u00ednuo USB-C \u00b7 HDMI 237g Classe II IEC 60601 Grande Campe\u00e3 - Rocket 2025 Globoplay | Conhe\u00e7a a Go Scope, a startup\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Cover for Go Scope website and pages","src":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/Facebook-cover-1-1.png?fit=1200%2C457&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/Facebook-cover-1-1.png?fit=1200%2C457&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/Facebook-cover-1-1.png?fit=1200%2C457&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/Facebook-cover-1-1.png?fit=1200%2C457&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/Facebook-cover-1-1.png?fit=1200%2C457&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/users\/278502109"}],"replies":[{"embeddable":true,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":3,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"predecessor-version":[{"id":307,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages\/107\/revisions\/307"}],"wp:attachment":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}