{"id":291,"date":"2026-03-24T11:03:03","date_gmt":"2026-03-24T14:03:03","guid":{"rendered":"https:\/\/goscope.store\/?page_id=291"},"modified":"2026-07-28T07:01:31","modified_gmt":"2026-07-28T10:01:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/goscope.store\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ \u2013 Frequently Asked Questions<\/h2>\n\n\n\n

Do you have any questions that haven't been answered here yet? Send a message to our team!<\/a><\/p>\n\n\n\n

When do the units start shipping?<\/p><\/i><\/i><\/div>

\n

Shipping of the first units is scheduled for September 2026. You can register your interest by entering your details here on the website. Shipping is free via PAC with insurance throughout Brazil. We film the packing process before each dispatch.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Which endoscopes is it compatible with?<\/p><\/i><\/i><\/div>

\n

The Go Scope GS1 is compatible with rigid and flexible endoscopes with a standard 32mm eyepiece. Coupling is achieved via a quick-release with a retractable lock. The endoscope is not part of the kit and has its own certification.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Does the Go Scope have Wi-Fi?<\/p><\/i><\/i><\/div>

\n

No. The AT-GS1 model is registered without a Wi-Fi function. Connectivity is via USB-C (for file transfer to a computer) and micro-HDMI (for display on a monitor).<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Does the camera have ANVISA and INMETRO certification?<\/p><\/i><\/i><\/div>

\n

The company already holds a manufacturing AFE for the equipment granted by ANVISA. Authorisation for the commercialisation of the camera depends on INMETRO certification, which is in the final stages and expected in September 2026. We are transparent about this because we believe institutional buyers deserve complete information.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

How to clean and disinfect?<\/p><\/i><\/i><\/div>

\n

External surfaces: 70% isopropyl alcohol% on a soft cloth, then dry with a clean, lightly damp cloth. Lens: microfibre cloth, no chemicals. In case of splashes on the silicone cover or screen, dry externally. Internal components only by authorised technical assistance.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Can the equipment be used in the ICU and critical care environments?<\/p><\/i><\/i><\/div>

\n

Yes. The Go Scope GS1 was developed specifically for use in environments where conventional equipment cannot reach \u2014 including ICUs, bedside, remote outpatient clinics, and telemedicine situations. The clinical validation study included use in critical care at HUPE\/UERJ.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Who should I contact for distribution and international partnerships?<\/p><\/i><\/i><\/div>

\n

Please contact CEO Dr. Vinicius Nickel directly via email at nickel@goscope.com.br or on his business WhatsApp at (41) 3097-0597. For general enquiries: contato@goscope.com.br.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

FAQ – Perguntas Frequentes Tem alguma d\u00favida que ainda n\u00e3o foi respondida por aqui? Envie uma mensagem para a nossa equipe!<\/p>","protected":false},"author":278502109,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-291","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Ph9gn9-4H","jetpack-related-posts":[{"id":107,"url":"https:\/\/goscope.store\/en\/entregas-e-devolucao\/","url_meta":{"origin":291,"position":0},"title":"Deliveries and Returns","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Deliveries and Returns Shipping Policy We deliver across the whole of Brazil via Correios (the postal service). Delivery times vary depending on the destination and will be provided at the time of purchase. Free shipping via PAC with insurance on all orders. The insurance guarantees a full refund of the amount\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30,"url":"https:\/\/goscope.store\/en\/sobre\/","url_meta":{"origin":291,"position":1},"title":"About","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Our history \u00b7 2022\u20132026 Created inside the hospital, for the patient. During his medical residency in otolaryngology, Dr Vinicius Nickel faced a real problem on a daily basis: patients who urgently needed endoscopy, but could not be moved to the equipment. Between 2022 and 2024, he developed the portable endoscopic camera, implemented\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Go Scope used in remote areas inside an ambulance","src":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1.jpg?fit=1112%2C890&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":28,"url":"https:\/\/goscope.store\/en\/pesquisa\/","url_meta":{"origin":291,"position":2},"title":"Go Scope: Reducing Waiting Times for Diagnostics","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Go Scope: Reducing Waiting Times for Diagnostics Over 4,000 patients were waiting. We did not accept this. In the state of Rio de Janeiro, patients were waiting more than 600 days for a videolaryngoscopy. Late diagnoses. Cancers discovered at an advanced stage. Not for lack of doctors \u2014 but for lack of equipment\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1-1.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/03\/IMG_6858-1-1.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":106,"url":"https:\/\/goscope.store\/en\/politicas-de-privacidade\/","url_meta":{"origin":291,"position":3},"title":"Privacy Policies","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Privacy Policy \u2014 Go Scope\u00ae Nickel Aid Empreendimentos M\u00e9dicos LTDA \u00b7 CNPJ 55.416.703\/0001-97 Av. Camilo di Lellis, 690, Sala 1 \u2014 Pinhais\/PR \u00b7 Postcode 83323-000 Updated: March 2026 1. Who we are Go Scope\u00ae is a medical technology startup developed by Nickel Aid Empreendimentos M\u00e9dicos LTDA.\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27,"url":"https:\/\/goscope.store\/en\/produtos\/","url_meta":{"origin":291,"position":4},"title":"Products","author":"Go Scope","date":"22\/03\/2026","format":false,"excerpt":"Nossos Produtos Conjunto Endosc\u00f3pico Port\u00e1til AT-GS1 A c\u00e2mera Go Scope AT-GS1 pode ser utilizada em diferentes configura\u00e7\u00f5es, desde o centro cir\u00fargico at\u00e9 o seu consult\u00f3rio, com instala\u00e7\u00e3o em menos de 1 minuto. \u00c9 a \u00fanica c\u00e2mera que voc\u00ea vai precisar para gravar todos os exames daqui em diante. At\u00e9 2\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"conjunto at-gs1 go scope","src":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/08\/DSC00364_sem_fundo-jpg.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/08\/DSC00364_sem_fundo-jpg.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/08\/DSC00364_sem_fundo-jpg.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/08\/DSC00364_sem_fundo-jpg.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/08\/DSC00364_sem_fundo-jpg.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/goscope.store\/wp-content\/uploads\/2026\/08\/DSC00364_sem_fundo-jpg.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":254,"url":"https:\/\/goscope.store\/en\/projetos\/","url_meta":{"origin":291,"position":5},"title":"Projects","author":"Go Scope","date":"23\/03\/2026","format":false,"excerpt":"Projetos Ativos Acompanhe por aqui todos os nossos projetos em andamento. Ficou interessado em algum e deseja participar ou acha que pode contribuir de alguma forma? Entre em contato por aqui. \ud83d\udda5\ufe0f Em desenvolvimento NVIDIA Inception Tecnologia m\u00e9dica \u00b7 Software Prontu\u00e1rio Eletr\u00f4nico Facilitar a captura, organiza\u00e7\u00e3o e compartilhamento de exames\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages\/291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/users\/278502109"}],"replies":[{"embeddable":true,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/comments?post=291"}],"version-history":[{"count":3,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages\/291\/revisions"}],"predecessor-version":[{"id":579,"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/pages\/291\/revisions\/579"}],"wp:attachment":[{"href":"https:\/\/goscope.store\/en\/wp-json\/wp\/v2\/media?parent=291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}